Privacy policy

 

At BANQ Studios, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us when using our website or our services.

 Information We Collect 

1. Personal Information: When you interact with us, such as booking appointments, purchasing gift cards, or contacting us, we may collect personal information including your name, email address, phone number, and payment details.

1. Usage Data: We may also collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage data.

 

 How We Use Your Information 

1. Service Provision: We use the information you provide to fulfill your requests for services, such as booking appointments, processing payments, and delivering gift cards.

1. Communication: We may use your contact information to communicate with you about your appointments, respond to your inquiries, and provide updates about our services.

1. Improvement of Services: We may analyze usage data to improve our website, services, and customer experience.

 

 Data Security

1. Security Measures: We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information.

1. Third-party Services: We may use third-party service providers to assist us in processing payments, managing appointments, and other services. These providers are required to maintain the confidentiality and security of your information.

 

 Data Retention

1. Retention Period: We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

1. Account Deletion: If you wish to delete your account or request the deletion of your personal information, please contact us at info@banqstudios.com. Please note that certain information may be retained for legal or administrative purposes.

 

 Your Rights

1. Access and Correction: You have the right to access, update, or correct your personal information. If you would like to do so, please contact us at info@banqstudios.com.

1. Opt-out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

 

 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

 

 Changes to this Privacy Policy 

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

 

 Contact Us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at info@banqstudios.com.

By using our website or our services, you consent to the collection, use, and processing of your personal information as described in this privacy policy.